These Terms and Conditions (“Conditions”) form the basis of the agreement between AnB Digital Solutions, a private limited company registered in England and Wales, and the Customer, for the supply of digital marketing and associated services.
1. COMPANY DETAILS Company Name: AnB Digital Solutions
Registered Office: Southampton, London, U.K
Email: hello@anbdigital.co.uk
Telephone: 0238 272 1027
2. DEFINITIONS Unless otherwise stated, all capitalised terms shall have the meanings ascribed to them in these Conditions. This includes terms such as “Charges,” “Customer,” “Order,” “Services,” and “Third Party Providers.”
3. CONTRACT FORMATION 3.1 A Customer’s request for services constitutes an offer. AnB Digital Solutions shall accept the offer upon issuing an Order Confirmation. 3.2 These Conditions apply to the Contract to the exclusion of any other terms the Customer seeks to impose.
4. SUPPLY OF SERVICES 4.1 AnB Digital Solutions shall supply the Services as detailed in the Specification. 4.2 Any performance dates given shall be estimates and time shall not be of the essence. 4.3 AnB Digital Solutions may modify Services to comply with law or improve quality. 4.4 Services are provided using reasonable care and skill but without warranty of specific outcomes.
5. CUSTOMER OBLIGATIONS 5.1 The Customer shall: (a) Co-operate with AnB Digital Solutions; (b) Provide necessary information, materials and approvals in a timely manner; (c) Be responsible for legality and accuracy of content; (d) Ensure compliance with data protection laws.
6. CHARGES AND PAYMENT 6.1 Charges shall be detailed in the Order Confirmation. 6.2 AnB Digital Solutions may increase fees with 30 days’ notice. 6.3 Charges exclude third-party costs unless specified. 6.4 Payment is due within 7 days of invoice unless otherwise agreed. 6.5 Late payments incur 8% interest above the Bank of England base rate and may attract recovery costs.
7. INTELLECTUAL PROPERTY 7.1 All intellectual property in services and deliverables remains with AnB Digital Solutions or its licensors. 7.2 The Customer receives a non-transferable licence for the term of the Contract. 7.3 Any Customer materials remain Customer property but may be used by AnB Digital Solutions for service delivery.
8. DATA PROTECTION 8.1 Both parties shall comply with the Data Protection Act 2018 and GDPR. 8.2 The Customer warrants all data shared for marketing use is compliant. 8.3 AnB Digital Solutions shall act as data processor and assumes good faith in Customer’s compliance.
9. LIMITATION OF LIABILITY 9.1 Nothing limits liability for death, personal injury, or fraud. 9.2 AnB Digital Solutions is not liable for: (a) Loss of profit, business, data or goodwill; (b) Third-party software or services; (c) Damages exceeding three months’ average fees.
10. TERMINATION 10.1 Either party may terminate after the Initial Term with 30 days’ notice. 10.2 Immediate termination may occur upon insolvency or material breach. 10.3 On termination: (a) Outstanding fees become immediately payable; (b) Licences are revoked; (c) Clauses intended to survive termination shall continue.
11. CONFIDENTIALITY 11.1 Each party agrees to keep the other’s confidential information secret during the term and for five years post-termination.
12. FORCE MAJEURE 12.1 AnB Digital Solutions is not liable for delays or failure due to events beyond its reasonable control.
13. GENERAL 13.1 AnB Digital Solutions may assign or subcontract its obligations. 13.2 Notices shall be in writing and sent to the contact details provided above. 13.3 The Contract is governed by English law. Disputes shall be settled by courts of England and Wales.
SERVICE-SPECIFIC CONDITIONS
1. Websites and Hosting: (a) Hosting is provided via third parties. AnB Digital Solutions is not liable for third-party failures. (b) SSL certificates, backups, and maintenance may incur additional charges. (c) Customer is responsible for domain renewals unless stated otherwise.
2. Search and Paid Media Services: (a) AnB Digital Solutions does not guarantee specific rankings or conversions. (b) Campaigns are managed per platform policies and may be removed if non-compliant.
3. Social Media and Content: (a) Customer approval is required for brand-sensitive content. (b) All creative content created remains property of AnB Digital Solutions unless agreed.
4. Call Tracking: (a) Calls are stored for 30 days. Additional retrieval may incur a fee.
5. Reviews and Ratings: (a) AnB Digital Solutions is not liable for third-party platform decisions or reviews.
6. GDPR and Consent: (a) Cookie and privacy compliance tools may be offered. Implementation is the Customer’s responsibility.
7. Video Services: (a) Any video service must be scheduled and completed within six (6) months of the original order date. If the Customer fails to do so, AnB Digital Solutions reserves the right to consider the service as fulfilled, with no refund due, unless otherwise agreed in writing.
If you have any questions regarding these Terms and Conditions, please contact us at hello@anbdigital.co.uk or call 0238 272 1027.
